Called their office Tuesday morning 9am, discussed the Hybrid water heater (AO Smith) 50 gal. I was surprised they had the product on hand and ready to install at my convenience, to replace my existing 17 year old electric water heater. Well, Technician Rob called ahead that same day and arrived about 12:30pm, Rob checked the work area, then advised me what he was going to do to remove the old water heater and what was needed to install the new Hybrid water heater by AO Smith. We talked a bit about the system, I then left him to do his thing, after completion he walked me thru the operation and minor maintenance. Rob also let me know if I had problems to contact Terry Vereen Plumbing. The install looks great with the pipe layout and location, everything is very secured. After the initial system I was getting hot water within minutes. My wife mentioned to me how much better and hotter the water was, we have it set at 120 deg and it feels much warmer than our older electric water heater. The Terry Vereen team from initial call to departure was all professional and focused on my needs. Great job, will keep you # on my contact list for future work.
- David C.
Terry himself came out the week before to assess the many issues in our home and assigned a plumber to come out the next week. The two men (the master plumber and a junior-level guy) showed up about 5 minutes early on a Monday morning (not bad!) and got right to work on my bulleted checklist. They were able to diagnose and repair the lingering issue with our hot-water heater that we didn’t even know was the culprit for our very slow hot water at the faucets. And they did all this on a hot-water heater that’s suspended several feet in the air over our washer and dryer, basically in the rafters of our garage. They were professional, quick and did their work at a very fair price. I’d use them again without hesitation.
- Jay M. Jacksonville, FL
I was pressed for time as I had company coming in from out of town that day. The gentleman was on time, professional and skilled. He wasted no time and the work was of high quality. I will use them again and again. First class operation!
- Andre W.
They were quick and prompt. They cleaned up after themselves. No problems.
- Talley M.